Concrete Service

tel. 800.542.1252 |
910.483.0396
fax. 910.486.6724
130 Builders Blvd., Fayetteville, NC 28302

Job Opportunities

Customer Service Representative

Purpose / General Description:
Customer Service Representative is responsible for creating the best possible customer experience by clearly understanding customer needs; advising the customers on products to best serve the needs; processing orders accurately and timely; and handling all interactions with customers in a productive and professional manner.

Essential Duties and Responsibilities:

  • Interact with all customers and sales representatives whether in-person, over the phone or via email in a professional manner. Always present yourself in a cheerful and enthusiastic way communicating effectively with all personality types and maintaining a calm demeanor when working through problems with unhappy customers.
  • Maintain a thorough knowledge of the products and how to use them to help customers select the best products for their purposes.
  • Maintain knowledge and skills in using various types of order processing and payment systems. Use all of the systems effectively and accurately.
  • Be an effective team member by setting a proper example, fulfilling responsibilities, keeping commitments to others, communicating effectively and building teamwork within the group.
  • Perform consistently to the established procedures and policies for the company.
  • Maintain effective reporting of area metrics to assist the continuous improvement activities.

Minimum Requirements:

  • High School Diploma / GED (Associates degree in a construction specialty, or equivalent experience is a plus)
  • 2 years’ experience in working in a direct customer sales environment
  • Skilled in Microsoft Office products (Word and Excel primarily)
  • Must be able to type 45 wpm accurately
  • Ability to learn new software programs
  • Strong organization, project management and time management skills
  • Strong communication skills (communicate well at all levels) (Bilingual skills are a plus)
  • Ability to actively participate in improvement efforts and contribute to the success of a team

Flatbed Driver – Fay Block

Purpose / General Description:
Flatbed Driver is responsible for operating equipment in a safe and productive manner in all weather conditions and in accordance with all regulations and company standard work, while being courteous to all customers and salespeople. The Flatbed Driver is also responsible for inspecting and maintaining the equipment in compliance with all regulatory requirements and company policies.

Essential Duties and Responsibilities:
• Always maintain safety awareness, wear all PPE consistently, perform tasks in a safe manner and ensure others always work safely (either on-site or at customer locations). Bring awareness to issues and potential issues (near-miss) as discovered.
• Clearly understand all expectations for performance, policies, procedures and standard work requirements of the various management systems: Safety, Quality, Operations, Maintenance and Housekeeping.
• Be an effective team member by setting a proper example, fulfilling responsibilities, keeping commitments to others, communicating effectively and building teamwork within the group.
• Operate and maintain machinery and support equipment as specified for safety, reliable operation and consistent customer service performance.
• Maneuver and position items as needed. Respond effectively to schedule changes to ensure the best possible outcomes for all customers.
• Complete all reporting and recordkeeping as required accurately and in a timely manner.

Minimum Requirements:
• Able to communicate (written and verbal) in English (full proficiency is a plus)
• Valid NC Driver License, clean driving record, and have reliable transportation to work
• Valid CDL license, with two years’ experience driving trucks
• Operate tablets, laptops and workstations using various software platforms
• Able to lift (up to 50 lbs.), and be physically fit to perform tasks and operate equipment
• Work independently and diligently with minimal directions, to complete tasks on schedule
• Communicate well with team members and supervision
• Apply creativity to solve problems and contribute to the success of the team

General Labor / Clean Up – Nights – FB Plant

Purpose / General Description:
General Laborer is responsible for starting, setting up, operating, monitoring, maintaining and shutting down equipment while working to improve performance in Safety, Quality, Delivery, Productivity and Housekeeping.

Essential Duties and Responsibilities:

  • Always maintain safety awareness, wear all PPE consistently, perform tasks in a safe manner and ensure others work safely at all times. Bring awareness to issues and potential issues (near-miss) as discovered in all areas of the operation.
  • Clearly understand all expectations for performance, policies, procedures and standard work requirements of the various management systems: Safety, Quality, Operations, Maintenance and Housekeeping.
  • Be an effective team member by setting a proper example, fulfilling responsibilities, keeping commitments to others, communicating effectively and building teamwork within the group.
  • Operate and maintain machinery, tooling and support equipment necessary for reliable operation and consistent quality performance.
  • Perform to all production schedule requirements. Respond effectively to changes or problems in the production environment to ensure the best possible outcomes for all customers.
  • Complete all production and inventory reporting accurately and in a timely manner.

Minimum Requirements:

  • Able to communicate (written and verbal) in English (full proficiency is a plus)
  • Valid NC Driver License, clean driving record, and / or have reliable transportation to work
  • Operate computer tablets, laptops and workstations using various software platforms
  • Able to operate various automated equipment, make adjustments and perform maintenance
  • Able to lift (up to 50 lbs.) and be physically fit to perform tasks and operate equipment
  • Work independently and diligently with minimal directions, to complete tasks on schedule
  • Communicate well with team members and supervision
  • Apply creativity to solve problems and contribute to the success of the team

Mixer Driver – Aberdeen, Fayetteville, & Sanford

Purpose / General Description:

Delivery of ready-mixed concrete and other associated products to construction sites within reasonable proximity due to the perish ability of ready-mixed concrete. The daily work schedule may consist of five, up to 12-hour days, with overtime on both a voluntary or mandatory basis for work week as well as on Saturdays, depending upon business level requirements.

Essential Duties and Responsibilities:

  • Always maintain safety awareness, wear all PPE consistently, perform tasks in a safe manner and ensure others always work safely (either on-site or at customer locations). Bring awareness to issues and potential issues (near-miss) as discovered.
  • Clearly understand all expectations for performance, policies, procedures and standard work requirements of the various management systems: Safety, Quality, Operations, Maintenance and Housekeeping.
  • Be an effective team member by setting a proper example, fulfilling responsibilities, keeping commitments to others, communicating effectively and building teamwork within the group.
  • Operate and maintain machinery and support equipment as specified for safety, reliable operation and consistent customer service performance.
  • Maneuver and position items as needed. Respond effectively to schedule changes to ensure the best possible outcomes for all customers.
  • Complete all reporting and recordkeeping as required accurately and in a timely manner.

Minimum Requirements:

  • Able to communicate (written and verbal) in English (full proficiency is a plus)
  • Valid NC Driver License, clean driving record, and have reliable transportation to work
  • Valid NC CDL Class A or B license, with one year truck driving experience OR entry level truck driving school certificate
  • Operate tablets, laptops and workstations using various software platforms
  • Able to lift (up to 50 lbs.), and be physically fit to perform tasks and operate equipment
  • Work independently and diligently with minimal directions, to complete tasks on schedule
  • Communicate well with team members and supervision
  • Apply creativity to solve problems and contribute to the success of the team

There are currently no open positions. Please check back as this page is updated regularly.

Concrete Service Co.
130 Builders Blvd.
Fayetteville, NC 28302

Telephone: 800-542-1252 | 910-483-0396

COVID-19 UPDATE

To Our Loyal Customers and Vendors,

Our staff is taking immediate steps to prepare for the potential spread of COVID-19 coronavirus. Prevention is our priority. Our company continues to closely monitor and follow the CDC Guidelines. Please click on the link below for more information about those steps.

COVID-19 Reponse